Terms & Conditions
Terms & Conditions
These general terms and conditions apply to all orders placed through xelphia.com. By placing an order, you agree to these terms.
1. Company Information
Xelphia
Email: info@xelphia.com
Website: www.xelphia.com
2. Orders & Confirmation
Once your order is placed, you will receive a confirmation email.
Xelphia reserves the right to refuse orders in cases of suspected fraud or misuse.
3. Prices & Payment
All prices are inclusive of applicable VAT/taxes, excluding any shipping costs.
Payments are made using the secure payment methods offered on our website.
4. Shipping & Delivery
Shipping fees are clearly displayed during checkout.
Our average delivery time is 7ā14 business days.
Delays may occur and do not entitle customers to compensation.
5. Returns & Right of Withdrawal
You have the right to withdraw your purchase within 14 days of delivery without giving a reason.
Please refer to our Returns & Exchanges page for detailed return instructions.
6. Complaints & Liability
Received a damaged or incomplete item? Contact us within 48 hours at info@xelphia.com with details.
Xelphia is not liable for indirect damages or delays caused by third-party services, including shipping partners.
7. Intellectual Property
All content, designs, images, and text on xelphia.com are the exclusive property of Xelphia and may not be used or reproduced without written permission.
8. Governing Law
These terms are governed by applicable international commerce laws.
Any disputes shall be resolved in accordance with the applicable legal jurisdiction.
For any questions regarding these terms, feel free to reach out to info@xelphia.com.
