Privacy Policy

Privacy Policy — Xelphia

At Xelphia, your privacy is important to us. This privacy policy explains what personal data we collect, why we collect it, and how we handle it.

1. Who We Are

Xelphia is an international brand offering stylish and affordable home decor and interior products.
Website: www.xelphia.com
Contact: info@xelphia.com

2. What Data We Collect

When you visit our website or place an order, we may collect the following information:

  • Name and shipping address

  • Email address and phone number

  • Payment information (processed securely through third-party providers)

  • Order history

  • IP address and browser data (for analytics and security)

  • Click behavior and interactions with ads

3. Why We Collect Your Data

We use your data for the following purposes:

  • To process orders and handle payments

  • To deliver your order through our logistics partners

  • To provide customer support

  • To improve our website and user experience

  • For marketing purposes (such as email campaigns or personalized ads)

We never sell your data to third parties.

4. Sharing Data With Third Parties

We only share your data with trusted third-party services that are essential to our operations, such as:

  • Payment providers

  • Shipping and fulfillment partners

  • Marketing platforms (e.g., email services or advertising tools)

These parties are required to handle your data securely and solely on behalf of Xelphia.

5. Cookies

Our website uses cookies to enhance your browsing experience, collect analytics, and serve personalized ads. Upon your first visit, you will be asked to consent to the use of cookies. You can manage your cookie preferences at any time through your browser settings.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your data

  • Object to the use of your data for specific purposes (e.g., marketing)

  • Withdraw your consent at any time

To exercise these rights, contact us at info@xelphia.com. We will respond within 14 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss.

8. Data Retention

We retain your data only as long as necessary for the purposes it was collected, or as required by applicable laws or regulations.

9. Updates to This Privacy Policy

Xelphia reserves the right to update this policy at any time. The latest version will always be available on our website. If significant changes are made, we will inform you accordingly.

Questions or Concerns?
If you have any questions regarding your privacy, please contact us at info@xelphia.com.